Terms and Conditions

Poopaya

These Terms and Conditions (“Terms”) govern your use of the Poopaya mobile application (“App”), operated by Mote Software OÜ (“we”, “us”, “our”), an Estonian private limited company (registry code 14718882) with its registered address at Tartu mnt 67/1-13b, Tallinn 10115, Estonia.

Please read these Terms carefully before using the App. By downloading, installing, or using Poopaya, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

Important: Poopaya is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding any health concerns.

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1. About the App

Poopaya is a personal health-tracking application designed to help you log and review bowel movements, related symptoms, dietary intake, medications, and lifestyle factors. The App is intended for personal, informational use only and is not a substitute for professional medical advice, diagnosis, or treatment.

2. Eligibility

You must be at least 17 years of age to use Poopaya. By using the App, you represent and warrant that you meet this age requirement. We do not knowingly collect data from or market the App to individuals under 17.

3. License and Use

We grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on any Apple-branded device that you own or control, subject to the Usage Rules set forth in the Apple Media Services Terms and Conditions. You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works based on the App or any part of it, except to the extent permitted by applicable law.

4. User Accounts

Poopaya does not require you to create an account. The App is designed to function without registration, login credentials, or any form of account creation. All data you enter is stored locally on your device.

5. Your Data

All health and tracking data you enter into Poopaya is stored locally on your device. We do not collect, transmit, or store your personal health data on any external server. You are solely responsible for maintaining backups of your data. If you delete the App or lose your device, your data may be permanently lost unless you have enabled optional backup features (such as iCloud backup, if available).

For full details on how we handle data, please refer to our Privacy Policy.

6. Subscriptions and Payments

6.1 Free Tier

Poopaya’s core tracking features are available for free, with no limits on the number of entries, no advertisements, and no account required.

6.2 Poopaya Gold

Poopaya Gold is an optional premium subscription that unlocks additional features, including trend analysis, correlation insights, configurable reminders, and other features as described in the App. Poopaya Gold is offered on a monthly, annual, or lifetime basis.

6.3 Billing

All subscription purchases are processed through Apple’s App Store. By subscribing to Poopaya Gold, you agree to Apple’s payment terms. Payment will be charged to your Apple ID account at confirmation of purchase. Prices are displayed in your local currency within the App Store and may vary by region.

6.4 Renewal and Cancellation

Monthly and annual subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the rate of your selected plan. You can manage your subscription and turn off auto-renewal at any time by going to your Apple ID Account Settings after purchase. No refunds will be provided for the unused portion of a subscription period, except as required by applicable law or Apple’s refund policies. Lifetime purchases do not renew and grant access to Poopaya Gold features indefinitely, subject to these Terms.

6.5 Free Trials

We may offer free trial periods for Poopaya Gold (for example, a 7-day free trial on the annual plan). If you do not cancel before the trial period ends, your subscription will automatically convert to a paid subscription at the advertised rate. You will not be charged during the trial period. Any unused portion of a free trial period will be forfeited when you purchase a subscription to Poopaya Gold. Trial eligibility and duration may vary and are subject to change.

6.6 Price Changes

We reserve the right to change subscription prices at any time. If we increase prices, the new price will apply from your next renewal period. Apple will notify you of any price increase in advance, and you will have the opportunity to cancel before the new price takes effect, in accordance with Apple’s policies.

7. Intellectual Property

All content, design, graphics, compilation, and other materials in the App are the property of Mote Software OÜ or its licensors and are protected by copyright, trademark, and other intellectual property laws. The name “Poopaya”, the Poopaya logo, and all related marks are trademarks of Mote Software OÜ. You may not use any of our trademarks without our prior written consent.

8. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to gain unauthorised access to the App’s underlying code, systems, or infrastructure.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to extract the source code of the App, except where such restriction is prohibited by applicable law.
• Distribute, sublicense, lease, or otherwise transfer the App or your rights under these Terms to any third party.
• Use the App to collect, store, or transmit any data on behalf of third parties without their informed consent.
• Interfere with or disrupt the integrity or performance of the App.

9. Health Disclaimer

Poopaya is a personal tracking tool. It is not a medical device, and the information it provides — including any trends, correlations, summaries, or suggestions — does not constitute medical advice, diagnosis, or treatment.

You should not rely on information from the App to make health decisions. Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read or inferred from the App.

If you think you may have a medical emergency, call your doctor or emergency services immediately. We are not responsible for any health decisions you make based on your use of the App.

10. Disclaimer of Warranties

The App is provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any information, content, or features provided through the App.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Mote Software OÜ, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or loss of goodwill, arising out of or in connection with your use of or inability to use the App, even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to these Terms or your use of the App shall not exceed the amount you paid to us (if any) in the twelve (12) months preceding the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

12. Indemnification

You agree to indemnify, defend, and hold harmless Mote Software OÜ and its directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the App, your violation of these Terms, or your violation of any rights of a third party.

13. Third-Party Services

The App may contain links to or integrations with third-party services (such as Apple HealthKit, if available). We are not responsible for the content, privacy practices, or availability of any third-party services. Your use of third-party services is subject to their own terms and conditions.

Apple is not a party to these Terms and has no obligation to provide maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App.

14. Termination

We may terminate or suspend your access to the App at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your license to use the App will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you through the App or by other reasonable means. Your continued use of the App after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the App.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Tallinn, Estonia.

If you are a consumer in the European Union, you retain any mandatory protections provided to you under the laws of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law. You may also be entitled to bring proceedings in the courts of your country of residence.

For EU consumers, the European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mote Software OÜ regarding your use of the App and supersede all prior agreements, understandings, and communications, whether written or oral.

19. Contact Us

If you have any questions about these Terms, please contact us at:

Mote Software OÜ Tartu mnt 67/1-13b Tallinn 10115, Estonia

Email: support@poopaya.com